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Studio Handbook
By registering for this class, students agree to all terms and conditions in Mill Pond’s Studio Handbook. Please take the time to read and acquaint yourself with these policies and procedures, as failure to follow them could result in termination of student registration with no refund.
Cancellations, Make-Up Classes, Missed Classes
One-Week Notice If a registrant cancels one week or more prior to the class start, they receive a full refund (less a $10 processing fee).
Less Than One-Week Notice If a registrant cancels less than one week prior to the class start, they receive a 50% refund.
Once a Class Starts If a registrant cancels once a class has started, we cannot offer any refund.
Mill Pond Cancellations Classes that do not meet minimum enrollment will be canceled at least two days prior to the class start. Registrants will receive a full refund.
Credit We cannot offer credit for future classes for cancellations.
Make-Up Class If an in-process class is cancelled due to weather, an instructor illness, or other reasons, a make-up class will be added to the end of the session.
Missed Class If a registrant misses a class for personal reasons (including illness), we cannot offer partial refunds.